6th Annual Fleetwood RV National Rally - Discover Du Quoin
Complimentary Industry Leading Service Available!
All requests for service must be submitted in advance by May 20, 2014. Any requests for service made after May 20th or while on-site, can only be honored on a space-available basis.
We at Fleetwood and American Coach are sincerely gratified by our positive relationship with the Fleetwood Motor Home Association. The cooperation and communication we enjoy has fostered a mutually beneficial environment, which we believe to be among the very best in the entire RV industry. Be assured that it is our intent to continue our full commitment to this relationship into the future.
In the spirit of this commitment and keeping balance with business prudence, we are constantly assessing our processes to ensure we are staying consistent with the goals for our rally service support. Consistent with the commitment and balance mentioned above, we are implementing the following guidelines for our rally service support process:
- Fleetwood RV/American Coach will provide on-site emergency service support. In an effort to make this service available to everyone, we must limit the support to two functional items per coach per event. All labor will be provided at no charge to the retail customer, compliments of Fleetwood RV/American Coach.
- All components replaced which qualify for supplier or Fleetwood RV/American Coach warranty will be provided at no charge to the retail customer.
- Although all labor will be complimentary, any components replaced that are not within either the supplier or Fleetwood RV/American Coach warranty term limitations will be provided at a cost to the retail customer, but at a significantly reduced pre-negotiated price. This special component pricing only applies to services provided at rally events.
As always, we appreciate your understanding and patience. We look forward to serving you for many years to come. We look forward to seeing you in Du Quoin!